Our Privacy Matters

This Privacy Policy (“Privacy Policy” or “Policy”) sets forth how the ISP collects and uses personal information of the ISP’s customers when they use the ISP’s products, services, networks, or platforms (collectively “Services”). It also applies to the information that the ISP collects about customers from third parties using Services, you agree to be bound by the terms and conditions of this Privacy Policy, as they may be amended from time to time in the future (see “Changes to This Privacy Policy,” below).  Any capitalized terms not otherwise defined herein shall have the meanings assigned to them in the ISP’s Terms of Service.

Introduction

The ISP is committed to maintaining the confidentiality, integrity, and security of any Personal Information (defined below) about the ISP’s Customers. This Privacy Policy explains how we protect Personal Information provided through our Site and Platform and how we use that information in connection with the Site and Platform, subject to the state and federal laws of the United States.

In this Policy we use the term “Personal Information” to describe information that can be associated with an individual and can be used to identify that individual. We do not consider Personal Information to include information that has been anonymized or aggregated so that it does not identify an individual. You represent that if you give us Personal Information on behalf of someone else, the person providing the Personal Information to you gave you consent to provide their individual information to the ISP. If someone else gives us Personal Information on your behalf, you represent that you gave that person consent to provide your Personal Information to the ISP.

The Privacy Policy applies when you:

• Agree to the ISP’s Terms of Service;
• Visit or utilize a website on which this Policy is posted;
• Utilize one of the ISP’s Services; or
• Interact with the ISP off-line or online.

This Policy does not apply to the non-ISP products, services, or websites that you may use through the ISP’s platforms. For example, if you subscribe to the ISP’s internet service and visit a news or shopping website, the privacy policy for that website will apply. If you use our platform to use a streaming service, the privacy policy for that streaming service will apply to information it collects. Likewise, if you connect your smart thermostat to your internet service, the privacy policy of the smart thermostat company will apply to the information it collects.

The ISP stresses its privacy and security standards to guard against identity theft and provide security for your Personal Information. We regularly re-evaluate our privacy and security policies and adapt them as necessary to deal with new challenges. This Privacy Policy applies only to the ISP and the ISP’s Services and website. Customers may use the ISP’s Services to access websites and applications that are not operated or controlled by the ISP. The ISP policies described herein do not apply to such third-party websites or apps.  We encourage you to carefully read and understand any and all policies of such third-party websites or apps.

Minors

The Services are not intended to be used by anyone under the age of 13 and, as such, does not knowingly collect Personal Information from anyone under the age of 13. If you are under the age of 13, please do not use the Services and do not submit any Personal Information to the ISP. If a parent or guardian becomes aware that his or her child under the age of 13 has provided us with Personal Information without his or her consent, he or she should contact us at billing and we will delete such information from our files. 

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email or by means of a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.